eXtra 2325 SAR Saudi Arabia Gift Card

Electronics

eXtra is the biggest retailer for Electronics and Home Appliances in the Kingdom of Saudi Arabia, offering customers the best options for Mobiles, Computers, Smart TVs, Gaming Devices, Home Appliances, in addition to a wide range of Smart Home Devices and other Home Accessories, across its conveniently located stores and even online through the website. With a eXtra eGift Card, you can share the joy of eXtra effortlessly.

Redemption Instructions

Terms and Conditions Instructions

Redeemable in SAUDI stores onlyThe e-gift card (eXtra eGift) is valid for use in all eXtra stores and website within the Kingdom of Saudi Arabia. To know the locations of eXtra stores, please visit the following link: https://www.extra.com/en-sa/store-finderTo know the online redemption process, please visit the following link https://www.extra.com/en-sa/loyaltyhowtoHow to redeem:

Select “pay with loyalty program” tab on payment sectionSelect your bank or loyalty program from the listUse the “e-card number” that you got from your loyalty program, then press on redeem buttonThe balance of your e-card will be shown and it will be fully redeemed once you complete the payment process

Customer can use more than one gift card in one purchase/order.This card is only valid for one time use for the full amount and is not eligible for partial use. In other words, the full amount must be used in one transaction, and there will be no cashback or return for the difference if the full amount is not used.The eGift card may not be replaced, refunded, returned, reloaded, redeemed for more than face value, redeemed for cash, returned for cash, or transferred to another account.The owner of the eGift card is solely responsible for protecting the card and the PIN from any unauthorized use.The eGift card is valid until the expiry date mentioned on the card.In case if the customer has purchased online and then has submitted an online cancellation request, this requires the return of the entire invoice and not part of it in accordance with the return and exchange policy of eXtra, and the customer will get his gift card back after the cancellation.When canceling an online order via customer service, the customer must visit the nearest store to receive an eXtra gift card for the same value as the canceled eGift cards.The eGift card cannot be returned at any of the eXtra Stores if the customer wants to return the purchased products. The value paid by the card shall be returned on a voucher to be used at eXtra Stores only in accordance with the return and exchange policy.eXtra has the right to refuse the eXtra eGift card if the code has already been used.eXtra and You GotaGift are not responsible if any eGift card is lost, stolen, or destroyed, or if the customer’s eGift card is used without his/her permission.The use of Apple Pay as a split payment method is not permitted on our website.You can utilize the credit/debit card associated with the Apple Pay account to complete the order.eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant.Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.

1. I bought a key by mistake (wrong platform / region / version or multiple copies) and didn’t use it. Can I get refund ?

2. The CD-key that I purchased doesn’t work or stopped working. What should I do?

3. I tried to pay, but my payment/transaction is still pending?

4. My payment is completed, but it’s now stuck on “Verification in progress…”?

5. My payment/transaction was refunded. When and how will I receive my funds back?

6. I didn’t receive my CD-key or any e-mail. What should I do?