Top Up package - eSIM - First Well - 1 GB - 7 days - Chad

To use an eSIM, your device must be carrier-unlocked and eSIM-compatible. Please reference the list below to see if your device supports eSIM technology. (Note that country and carrier-specific restrictions may apply.)*

OS	Name	Brand	Model

Your APN is your device’s ‘Access Point Name’ and you may need to customize your device’s APN settings to get access to data with certain Airalo eSIMs.
If the APN settings are required for your eSIM, you can find the APN details on your eSIM installation page by going to My eSIMs> Details> Install eSIM/Access Data:
Please follow these steps to set up an APN:
On iOS:
1. Go to Settings on your device
2. Go to Cellular/Mobile Data

3. Select your eSIM under Cellular/Mobile Data Plans

4. Go to Cellular/Mobile Data Network

5. Type the new APN settings in the Cellular/Mobile Data APN field as written in the eSIM installation details (all lower case, all one word)

*globaldata is an example. Please note that different eSIMs may require different types of APN. You can learn your eSIM’s APN by going to the Install eSIM/Access Data page on your Airalo account. In case the APN is not available, it means that the eSIM’s APN is automatically configured.
6. You can leave the other fields blank

On Android:
1. Go to Settings on your device
2. Go to the Network & Internet section
3. Go to Mobile Networks
4. Go to Access Point Names
5. Type the new APN settings as written in the eSIM installation details (all lower case, all one word)

*globaldata is an example. The correct APN settings will be shared with you on your Install eSIM/Access Data page page.
6. You can leave the other fields blank

Only rechargeable eSIMs can be topped up. You can check whether the eSIM is rechargeable or not under the “Additional information” tab before purchase.
After your purchase, you can find the “Top up” option available for rechargeable eSIMs under the “My eSIMs” tab.
1. Log into your Uquid account (ensure you are logged in to the same account used for purchasing the eSIM you wish to top up).
2. Go to your eSIMS page
3. Tap “Top up” on the eSIM you wish to add a new package
4. Select the Top-up package you wish
If there is no “Top-up” button, or the button doesn’t work, this means the eSIM is non-rechargeable, or there has been a network carrier change for the eSIM. In this case, please purchase a new eSIM.
Note: If the top-up does not activate automatically, please follow the steps below:
Restart your phone after topping up the service
Turn airplane mode on and off to recover the connection.

In order to know when you can install your eSIM, you must be aware of the activation policy.
Most eSIMs will only activate at the destination once they connect to a supported network or any of the supported networks.
On the other hand, there are eSIMs that will activate instantly as soon as they are installed, regardless of the location.
How can I know when my eSIM will activate?
You must check your eSIM’s activation policy.

Before purchase:
Search for the country you wish to buy an eSIM for
Select the eSIM that you like
Check the Additional Information
Tap “Show more” to find the Activation Policy

After purchase:
Go to My eSIMs> Details> Show more> Activation Policy
The activation policy will be either as follows

“The validity period starts when the eSIM connects to any supported network(s)”: This means that you can install the eSIM before traveling without activating it. Once you arrive at the destination you can connect by turning on your eSIM line as long as the setup has been completed as advised on your eSIM installation page.
“The validity period starts at the installation”: This means that your eSIM will activate instantly once installed, and hence, the validity period will start to run although you are not yet at the destination.

This error message appears when you are trying to add an eSIM that has been added before, or the QR-code was partially scanned due to poor connection.
In order to confirm whether the eSIM has been installed or not, please proceed as below:
Go to Settings
Go to General
Tap About and scroll down
If the eSIM is installed and turned on you should be able to view the ICCID [NUMBER] + an extra digit as long as the eSIM line is “On” under your Cellular Plans.

Please note that in case the eSIM has been removed and you attempt to reinstall it, it will not be possible!
On the other hand, if you are installing the eSIM for the first time, this error message could be due to a poor connection, VPN enabled, or too many eSIMs installed on the device.
Please follow the steps below to install your eSIM successfully:

Disable any VPN
Ensure that you have a good and stable internet connection
Remove any eSIMs you will no longer use
Check if the software is updated to the latest version
Try to install an eSIM through an installation method different than before

An eSIM is an embedded SIM card available on eSIM-capable devices. It provides a smarter and more convenient way to stay connected by allowing you to download data packs directly to your phone.

No more scrambling for SIM cards. No more worrying about losing your original SIM card!

It’s important to keep in mind that eSIMs will only work on eSIM-compatible and network-unlocked devices. 

To guarantee that you can use eSIM plans on your device, you can check our list of eSIM-compatible devices, or you can go straight to your device’s settings to verify its eSIM capability.

To learn if your iOS device is eSIM compatible and carrier unlocked, you will need to:

1. Go to Settings> General> About.
2. Scroll down to view the “Carrier lock” section.
3. It should say “NO SIM restrictions”, which means that the device is unlocked.
4. Scroll down to view the “AVAILABLE SIM” (iOS 15 and newer) or “DIGITAL SIM”(older iOS versions) section. It should contain an IMEI under AVAILABLE SIM or DIGITAL SIM, which means that the device is eSIM compatible.

Depending on your device’s capability, if you have more than one SIM on the device, you may need to temporarily disable/remove one of the SIM cards before trying to download the eSIM.

The eSIM capability of a device depends, firstly, if the manufacturer includes a said feature in their devices. This is why we have a list of compatible devices for easy checking.

However, there are cases where, even though the model is listed as eSIM capable, it’s possible that you still can’t add an eSIM plan.

Android is an open-source operating system, meaning any mobile device manufacturer or carrier can customize it. So there could be models released in some regions or countries that don’t have eSIM capability or that the main carrier, where you bought the device, may not have this feature enabled.

Below are some steps we were able to collect to check if your device has eSIM capability. They may or may not apply to your device. Please note that the best way to confirm the eSIM feature is still through your device manufacturer, vendor, or your main carrier.

Samsung devices:

1. Go to Settings> Connections> SIM card manager> Add Mobile plan 
2. If the “Add Mobile plan” is available, it should mean that your device supports eSIMs.
3. Remember to contact Samsung support to confirm if the above steps are possible for your device.

Pixel devices:

1. Go to Settings >> Network & Internet.
2. Tap the ‘+’ sign across SIMs.
3. If the Connect to Mobile network page has a “Download a SIM instead?” option, this means that your device is eSIM capable.
4. Remember to contact Google Pixel support or your vendor or main carrier to confirm if the above steps are possible for your device.

Other Android devices:

1. Dial *#06# and press call.
2. In case your device is eSIM capable, you should be able to view your device’s eSIM unique identification number (EID). 

Remember to check with your device manufacturer, vendor, or primary carrier to confirm eSIM capability if the above steps are not helpful for you.

Certain countries require customers to complete a Know Your Customer (KYC) process before activating a new telecommunication service.

eKYC is a paperless KYC authentication process where the identity and address of the subscriber are verified electronically. This means that you will be required to verify your identity by uploading a document.

If an eSIM requires an eKYC process, it will be stated before purchase. 

The eSIM data package expiration date depends on the eSIM validity or data consumption.

Your eSIM data package will last for the presented validity period, as long as you do not consume all data before then.

The validity period starts when the eSIM activates. Most eSIMs will activate when the installed eSIM connects to the supported network at the destination.

Depending on the eSIM, it can also activate at the time of the installation, regardless of your location.

You can check this information before purchasing by going to Additional Information> Activation Policy. 

You can get an eSIM online at our website shop.uquid.com or through the Uquid app.

On the Uquid website:

• Sign up for an Uquid account, or log in if you already have an account.
• Search for available eSIMs for your desired country or region.
• Select your preferred data plan.
• Choose your payment method, agree with the required items, and click on “Checkout”.

When you reach out to our support channels and need assistance with your eSIM, our support team will ask you to provide the ICCID Number of the concerned eSIM.

The ICCID Number stands for Integrated Circuit Card ID. It’s a 20 digits number that starts with 89XXXXXXXXXXXXXXXXXX and ends with a random extra number. The ICCID is a globally unique serial number—a one-of-a-kind signature that identifies the eSIM card.

You can safely remove eSIMs from your device when:

• There is no longer an active data package for the eSIM
• When you buy an eSIM from Uquid, it always comes with a data pack that is ready to be activated. You can see this from your account if there is still an active data package for your eSIM (not yet expired). If this is the case, please do not delete the eSIM from the device.
• You no longer have a use for it

Some eSIMs from Uquid can only be used once and can’t be topped up. You can remove these eSIMs after using them. 

If you have an eSIM that you no longer plan to use, you can safely remove it as well.  

Your new eSIM is for the same country/region

When you buy an eSIM from the store, you will receive a new eSIM each time. The new eSIM will always need to be installed. It’s always best to start to install on a clean slate to avoid confusion on which eSIM is in the device. 

To remove your eSIMs from the device, navigate to your device’s Mobile/Cellular Settings, tap on the eSIM you want to delete and select “Remove Mobile Data Plan”. Depending on the device, it can also be “Remove eSIM”, “Delete Mobile Plan”, or something similar.

You can install your eSIM either before or after you land. The best time to install your eSIM will depend on your activation policy. Please refer to “When can I install my eSIM?” for more information on your eSIM’s activation policy.

Once you install the eSIM, you will need to set up your eSIM by completing the Access Data Steps (My eSIMs> Details> Install eSIM/Access Data).

In case you leave the set-up for later, you will need to have your Access Data Steps in hand, which can be saved to your mobile device by following the steps below:

Local and Regional eSIMs

1. Go to “My eSIMs”
2. Save a Screenshot

*The APN settings may vary depending on the country, which is why it is important to choose the country so you can save the Installation/Access Data steps for the desired destination.

First of all, you must check the following items to guarantee that you can successfully install and set up your eSIM:

Your device needs to be eSIM compatible and network unlocked.  (see “What devices support eSIM?” + “How to check if my Android device supports eSIM?“ or “How to check if my iOS device is eSIM compatible and carrier unlocked?“)

You have a stable connection, preferably WiFi. (You need to download the eSIM properly to your device and a stable internet connection is a must.)

There are 2 ways to add an eSIM to your device:

1. By scanning the QR Code from the “QR code” tab
2. By adding the installation details manually from the “Manual” tab

I. PREPARATION

1. Login to your Uquid account.

2. Go to My eSIMs.
3. Look for the eSIM you want to install.
4. Tap the QR Code or Manual Installation. Please print the code or use a different device to display the QR code. 

II. INSTALLATION

A. Android device

Option 1: By scanning the QR code

1. Choose the “QR Code” tab at the top (You may select the share QR button for sharing it with another device).
2. Go to Settings on your device
3. Tap on Network & Internet
4. Tap the Add or + icon next to Mobile Network
5. Tap Next when asked, “Don’t have a SIM card?”
6. Scan your QR code and add the confirmation code if prompted
7. Go back to your “Install eSIM/Access Data” screen.
8. Turn on eSIM under Mobile Network
9. Enable Mobile Data
10.  Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas)
11. Go to Network & Internet and tap on the Mobile network to set the correct network preferences listed in the Additional Info which is at the bottom-right of the selected data package page.
12. Set up an APN(access point name) on your device if required. 

Option 2: By adding the details manually
If you are experiencing issues scanning the QR code or are unable to scan the QR code, you can enter eSIM details manually. Please follow these steps:

To add and set up your eSIM via the manual method, please follow these steps:

1. Choose the “Manual” tab at the top
2. Copy the “SM-DP+Address & Activation Code” (manual installation information) 
3. Tap on Network & Internet
4. Tap the Add or + icon next to Mobile Network
5. Tap Next when asked, “Don’t have a SIM card?”
6. Tap Enter Code Manually. You will be asked to enter your SM-DP+Adress as shared on your eSIM installation page.
7. Turn on your eSIM under Mobile Network
8. Enable Mobile data
9. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas)
10. 10. Set up an APN(access point name) on your device if required.

 

Important Tip:

Once the eSIM has been installed either via QR code or Manual method, you can easily complete the steps for accessing data through the shortcuts to your device’s screens by tapping the “SETTINGS” buttons from your “Access data steps”.

 

 

B. iOS device

MANUAL METHOD

1. On your device, go to Settings
2. Tap Cellular or Mobile.
3. Tap Add Cellular Plan or Add Mobile Data Plan.

4. Select Enter Details Manually. You will be asked to enter:

• • SM-DP+ Address
  • Activation Code
  • Confirmation Code(if available on your Airalo Account)

5. Choose a label or customized label for your eSIM.

6. Under the Default Line page, select your eSIM for cellular data only

7. You should see your new eSIM under your Cellular Data or Mobile Data Plans.

QR CODE METHOD

1. On your device, go to Settings
2. Tap Cellular or Mobile
3. Tap Add Cellular Plan or Add Mobile Data  Plan

4. Use your printed QR code or another device that displays the QR code to scan your eSIM QR Code

 

 

5. If prompted, enter the 4-digit confirmation code. You can skip this step if you are not provided with the confirmation code.

6. Choose a label or customized label for your eSIM.

7. Under the Default Line page, select your eSIM for cellular data only

8. You should see your new eSIM under your Cellular Data or Mobile Data Plans.

IV. ACCESSING DATA (QR CODE OR MANUAL METHOD)

After installing your eSIM, you must also make the necessary adjustments for connecting as required on your eSIM installation page.

1. On your device, go to Settings>Cellular or Settings>Mobile.
2. Tap on your newly installed eSIM plan.

3. Toggle TURN ON THIS LINE for your eSIM and enable the Data Roaming

4. On the same page, tap on CELLULAR DATA NETWORK OR MOBILE DATA NETWORK. Type the APN(access point name) on the field provided on your device if required. You can find the APN details in the eSIM installation details on your Airalo App/Account.

5. Go back to Settings>Cellular or Settings>Mobile.

6. Select your eSIM for Cellular Data or Mobile Data. Be sure to turn OFF “Allow Cellular Data Switching” to avoid charges on your other line.

7. Go to your eSIM settings and select the supported network.

Here’s how you can find out which of your eSIMs are using data:

On iOS:

To check which eSIM is selected for data, please follow these steps: 

1. Go to Settings on your device
2. Tap Cellular or Mobile
3. Go to Cellular Data to see the plan used for the data
4. If you have multiple eSIMs installed, your device will display the available plans as long as they are “On” under Cellular Plans.

 

On Android devices:

(Please note these steps may differ depending on your device. These steps do not apply to Samsung devices).

1. Go to Settings on your device
2. Go to Network & Internet
3. Go to Mobile Network to find the active plans
4. If you have multiple eSIMs installed, your device will specify which eSIM is being used by displaying its label. Your eSIM label is the nickname you chose for your eSIM at the time of installation.

 

On Samsung devices: 

1. Go to Settings on your device
2. Go to Connections
3. Go to SIM Card Manager
4. Scroll down and check under Preferred SIM card which line is selected under Mobile Data.

On iOS:

1. Go to Settings on your device
2. Go to Cellular/Mobile Data
3. The amount of data used can be found under Current Period Roaming.
4. You can also see the instructions from the Apple website here.

 

On Android:

1. Open your phone’s Settings app.
2. Tap Network and Internet 
3. Tap Data usage or Mobile Network
4. You can find your data usage under Mobile.

No, you cannot install the same eSIM on multiple devices.

Your eSIM can only be installed on one device, and most eSIMs can be installed only once. This means that if you remove the eSIM from your device, it will not be possible to install it again.

Most eSIMs cannot be reinstalled, which means that if you remove your eSIM you may encounter an error when trying to download it again.

We recommend temporarily disabling the eSIM when you are not using it to save on data usage. However, once activated the eSIM validity will not stop.

You can delete the eSIM(s) you will no longer use, or temporarily disable an eSIM, in your device’s settings.

To delete an eSIM: 

1. Go to Settings on your device
2. Go to Cellular/Mobile
3. Tap on your eSIM 
4. Select Remove Mobile Data Plan

5. You may get the option to “Remove eSIM” or “Delete Mobile Plan,” depending on your device.

To temporarily disable an eSIM: 

1. Go to Settings on your device
2. Go to Cellular/Mobile
3. You should see the option to “Turn on/off this line.” This disables the eSIM temporarily. You can re-enable or reuse this eSIM at a later time.  (Do note that the eSIM validity cannot be paused, so your eSIM will still expire after its validity period).

The eSIM data can only be used within the validity period, which means the remaining unused data cannot be used after the validity period.

In case the eSIM is rechargeable, it’s possible to add a new data package by tapping on “TOP UP” on your eSIM to continue to use the same eSIM.

Yes, your primary number should be able to receive calls if your device allows you to have a SIM and eSIM activated at the same time.

If you are using an iPhone, particular models have the Dual SIM Dual Standby (DSDS) technology that allows you to remain connected with both physical your SIM and eSIM simultaneously. 

However, the number of eSIMs that you can have active on your device will change according to the device model. With iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, and iPhone 13 mini, you can use Dual SIM with either two active eSIMs or a nano-SIM and an eSIM.

iPhone 12 models, iPhone 11 models, iPhone XS, iPhone XS Max, and iPhone XR feature Dual SIM with a nano-SIM and an eSIM, but you can only have one eSIM active at a time.

For more information, please contact your device’s manufacturer.

Please also keep in mind that data roaming charges may apply to the call service depending on your carrier provider. 

With an eSIM, you can access many apps and websites as long as there are no restrictions on the app or website you wish to use.

Some apps or websites restrict access due to:

1. Proxy settings
2. Security Protocols
3. Location/service provider restrictions
4. eSIM data requires a routing method that operates through a ‘roaming platform’. For this reason, due to the app or website security settings, they might not be accessible. 

When you can use the same eSIM:

• The eSIM has available top-up data package options you can buy.
• You still have the eSIM installed on your device.
• You will use the eSIM in the supported country or countries

When you buy an eSIM, you will see if this eSIM has an available top-up package. If you plan on using the same eSIM again, please do not delete the eSIM. 

You can leave it installed and simply turn it OFF under Cellular Data Plans while not in use. You can keep on adding a top-up data package to your eSIM as long there’s an available top-up data package. 

To know how to top up an eSIM, see How can I top up an eSIM?

Please note that you can only use your eSIM and data packages for the supported country. 

 

When you can’t use the same eSIM:

• There are no available top-up options.
• You plan on using your eSIM for a different country than you’ve used before and it’s not supported. 

If there are no available top-up options for your eSIM, then it is for one-time use only. You can safely remove the eSIM from your device once the data package is used up or has expired. [Can I remove an eSIM from my device? – Uquid Help Center]

When you want to use your eSIM in another country, please ensure that your eSIM and data packages support the country you are going to. Otherwise, you will not be able to use it.

 

As a quick reference:

• Local eSIMs support one country only.
• Regional and Global eSIMs cover multiple countries.

If your eSIM supports data-only, you can still use another line for voice and SMS.

Please check your eSIM’s Additional Information details to learn your plan type. You can learn how to do it by checking: “Can I make phone calls or send SMS with my eSIM?”.

To use your primary line for voice and text while you enjoy your eSIM for data, you need to enable the primary line and set it up as your Default Voice line.

Data roaming may also need to be enabled depending on the requirement of your home provider. This may incur roaming charges, so we highly encourage you to consult your home provider to learn about the charges before proceeding.

 

On iOS:

1. Go to Settings>Cellular

2. Tap your Main / Primary line

3. Toggle ON “Turn On This Line”

4. Go back to Cellular. Then tap “Default Voice Line”

5. Select your Main / Primary line

6. Go back to the Cellular page. This time select Cellular / Mobile data
7. Ensure that you keep your eSIM selected for mobile data.

 

On Samsung devices:

OPTION 1: via Quick Settings Panel

1. Swipe down from the top of the screen. (You may need to swipe down again to see the full menu)
2. You should be able to see CALLS | TEXT MESSAGES | MOBILE DATA. Tap on Calls.

3. Select your Main / Primary line

4. Do the same for SMS
5. Ensure that you keep your eSIM selected for mobile data as well. 

OPTION 2: via Settings

1. Go to Settings > Connections > SIM card manager

2. Scroll down until you see the Preferred SIM card section
3. Tap on Calls.

4. Select your Main / Primary line

5. Do the same for SMS
6. Ensure that you keep your eSIM selected for mobile data.

 

On Pixel devices:

(Please note that the below steps may vary depending on your Pixel model)

1. Go to Settings >Network & Internet > SIMS
2. Select your Main / Primary line
3. Toggle Use SIM to turn it ON (if it’s not yet enabled, otherwise, go to the next step)

4. Look for Calls Preference and tap on it.
5. A window will pop up asking which plan you want to use for calls.
6. Select your Main / Primary line
7. Do the same in step 3, this time for SMS Preference.
8. For Mobile data, ensure that your eSIM is selected for it.

Once you have followed the above steps, you should have your Main / Primary line set for calls or SMS, then your eSIMs for mobile data.

After confirming that your device* and eSIM support a 5G network, you should be able to connect with a much higher data speed. If you don’t see 5G indicated in your iPhone’s status bar, please follow the steps below:

1. Ensure that you’re in an area with 5G coverage.
2. Go to Settings > Cellular/Mobile > TAP the preferred SIM > Cellular/Mobile Data Options. If Voice & Data has 5G On, your device has 5G activated. If 5G is not an option, the eSIM does not support 5G.
3. If your device has 5G activated, turn on Airplane Mode, then turn it off to reconnect to a 5G network.

If you still don’t have a 5G connection, please contact us on our support channels for further assistance.

*Only iPhone 12 models or later work with the 5G cellular or mobile networks.

*An area with 5G coverage is required to connect to a 5G network. Being too far away may cause speeds to slow down or drop to a 4G or LTE connection.

Most phones will allow you to store multiple eSIM profiles and switch between them as needed.

During eSIM installation, your device will automatically label your new eSIM. Afterward, you can go to your device settings and change it.

We recommend picking a name that easily identifies the eSIM (e.g., Italy eSIM or eSIM). 

Follow these steps to change an eSIM label on your iOS or Android device.

 

iOS Devices

1. GO to Settings.

2. TAP Cellular or Mobile.
3. Under SIMs, TAP the eSIM you wish to edit.
4. TAP Cellular or Mobile Plan Label.
5. TAP the default eSIM label.
6. RENAME it in the Custom Label field.

 

 

Samsung Galaxy Devices

1. GO to Settings.
2. TAP Connections.
3. TAP SIM card Manager.
4. TAP the eSIM profile you wish to edit.
5. RENAME the eSIM.
6. TAP Done once you have renamed the eSIM.

 

Google Pixel Devices

1. GO to Settings.

2. TAP Network & Internet.
3. TAP SIMs and choose the preferred eSIM you wish to edit.
4. TAP the pencil symbol.
5. RENAME the eSIM (you can also change the label’s color).
6. TAP Save once you have renamed the eSIM.

Your eSIM should now be renamed on your device. If you change your mind, don’t worry — you can edit an eSIM label as many times as you like.

The iOS widget lets you track your eSIM data usage without opening the app. It’s easy to add the widget to your home screen. Follow these steps to get started:

1. PRESS and HOLD any app icon.
2. TAP Edit Home Screen.
3. TAP + in the top left corner to add a widget.
4. SCROLL and TAP on the widget.
5. CHOOSE between small, medium, and large widgets and TAP Add Widget.
6. CHOOSE the eSIM you want to track with a long press and TAP Edit Widget. You can also choose the background color of your widget.

You’re all set to track your data right from your home screen! If you have any questions, please feel free to contact our support team, and we’ll be happy to help.

Enabling Low Data Mode

Apple users with iOS 13 and later can enable Low Data Mode to limit and save cellular data. Low Data mode is available for cellular and Wi-Fi, and you can activate them independently.

Follow these steps to get started, and please keep in mind that your carrier may have different Low Data Mode settings.

1. GO to Settings and TAP Cellular or Mobile Data.
2. TAP your preferred SIM.
3. TAP Data Mode.
4. ENABLE Low Data Mode.
    

Disabling Wi-Fi Assist and iCloud Backup

Wi-Fi Assist and iCloud Backup may be enabled by default. If you don’t want your iOS device to stay connected to the internet when you have a poor Wi-Fi connection, you can disable Wi-Fi Assist. At the same time, disabling iCloud Backup can help you minimize your data usage.

1. GO to Settings and TAP Cellular or Mobile Data.
2. SCROLL down and DISABLE Wi-Fi Assist and iCloud Backup.

Setting a mobile data limit on your Android device helps you reduce your data usage. You can select the billing cycle, add the data limit, set a warning before hitting the limit, and more.

Follow these steps to learn how to set your mobile data limit.

 

For Samsung Galaxy devices:

1. OPEN the Settings app, then TAP Connections.

2. TAP Data Usage.
3. ENSURE that Mobile Data is ON, then TAP Billing cycle and data warning.
4. TAP Start the billing cycle and SET the date based on your arrival in the destination country.
5. ENABLE Set data warning and specify the data warning in numbers. For example, if your eSIM package has 10 GB, you can set a data warning at 8 GB.
6. ENABLE Set data limit and specify the data limit in numbers. This option will turn off mobile data when you reach the specified limit.

 

For Google Pixel devices:

1. OPEN the Settings app, then TAP Network & Internet.
2. TAP SIMs.
3. ENSURE that Mobile Data is ON, then TAP Data warning & limit.
4. TAP Mobile data usage cycle and SET the date based on your arrival in the destination country.
5. ENABLE Set data warning and specify the data warning in numbers. For example, if your eSIM package has 10 GB, you can set a data warning at 8 GB.
6. ENABLE Set data limit and specify the data limit in numbers. This option will turn off mobile data when you reach the specified limit.

Yes, you can use your personal hotspot with your eSIM as long as it is supported by your device and the network.

 

On iOS:

1. Go to Settings

2. Personal Hotspot
3. Toggle on “Allow Others to Join”

Go to your eSIM installation page to check if APN is required. In case the eSIM requires the APN to be manually set, you will need to do that for the hotspot APN as well as follows:

1. Go to Settings on your device
2. Go to Cellular/Mobile Data
3. Go to your eSIM under Cellular/Mobile Data Plans
4. Go to Cellular/Mobile Data Network 
5. In the Personal Hotspot APN field, type the APN as written in the eSIM installation details (all lower case, all one word)
6. Leave Username and password blank.

 

On Android:

1. In order to turn on your device’s hotspot, please follow these steps: 

2. Set an APN before enabling Hotspot & tethering
3. From the Home screen, head to Settings on your device(pull down the notification bar and hit the gear-shaped Settings button) 
4. Go to Network & Internet 
5. Tap “Hotspot & tethering.”
6. Tap “Wi-Fi hotspot” and turn on “Wi-Fi hotspot.” 

If you have any questions, please feel free to contact support.

Several Uquid eSIMs support up to 5G cellular or mobile networks. However, this may vary depending on your device.

Please note that 5G networks are only available in supported countries and regions.